Effective date: February 24, 2023
At Jeenmata® Jewelry, Rings, we respect the privacy of our users and customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Please read this Privacy Policy carefully.
Introduction
Jeenmata® Jewelry, Rings (“Jeenmata,” “we,” or “us”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, disclosure and protection of personal information we receive from users of our website located at jeenmata.shop (the “Site”) and our customers who purchase our products and services.
Jeenmata respects the privacy rights of our online visitors and recognizes the importance of protecting the information we collect. We adopt this Privacy Policy to explain what information we collect through our Site and its affiliated websites, including sub-domains, and how we use and share that information. This Privacy Policy applies to information we collect via our Site and in email, text and other electronic communications.
By using our Site or purchasing our products or services, you agree to the terms and conditions of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site or purchase our products or services.
Information We Collect
Jeenmata collects both personally identifiable information and non-personally identifiable information through our Site:
Personally identifiable information refers to information that lets us know the specifics of who you are, such as your name, postal address, email address, telephone number, or any other information that may be used to identify, locate or contact you.
Non-personally identifiable information refers to information that does not identify a specific user. This type of information includes things like the Uniform Resource Locator (“URL”) of the website you visited before coming to our Site, the URL of the website you visit after leaving our Site, the type of browser you are using, your Internet Protocol (“IP”) address, and anonymous Site usage data.
We collect the following categories of information about you when you visit our Site:
Information You Provide Directly to Us
We collect information you voluntarily provide to us, such as when you make a purchase, contact us with a question or request, create an account, subscribe to our newsletter, or participate in an online survey. The types of personal information we may collect from you in these instances include:
- Contact information (such as your name, mailing address, email address and telephone number)
- Login credentials (such as usernames and passwords)
- Payment information (such as credit/debit card numbers and billing address)
- Order information (such as products purchased, quantities, delivery details and tracking information)
- Communications content (such as questions, queries, comments, suggestions and feedback you provide in free-form text boxes on our Site)
- Survey responses and promotions (information provided when you participate in user surveys, questionnaires, promotions and contests on our Site)
- Social media information (such as your social media profile information and posts, if you interact with our social media accounts)
Any other personal information you choose to voluntarily provide to us (such as product reviews, forum/community posts, wish lists, or details included in an order, email or chat).
Information Automatically Collected
As you navigate and interact with our Site, certain non-personally identifiable information may also be automatically collected, including:
- Your IP address, which is a unique identifier assigned to your computer for your connection to the Internet
- Your browser type and operating system
- Web pages you viewed on our Site
- Links you click on our Site
- Pages or products you view and interact with
- Length of visits to pages within our Site
- Referring and exit page tracking which shows how you entered and left our Site
In addition, we may use common tracking tools like browser cookies and web beacons to collect information about your use of our Site.
Cookies are small text files containing a string of alphanumeric characters sent by a website that asks permission to be placed on your computer’s hard drive for record keeping. Cookies allow web applications to respond to you as an individual and allow us to provide you with a positive experience when browsing our Site. We may use cookies to:
- Store your preferences and settings
- Provide you with customized content
- Recognize you when you return to our Site
- Gather analytics and Site usage data
You can manage browser cookies through your browser settings. The “Help” feature of most browsers will provide steps on how to prevent the browser from accepting new cookies, how to get notifications when you receive new cookies, and how to disable existing cookies. However, some parts of our Site will not function properly if you refuse cookies.
Web beacons (also known as pixel tags or clear GIFs) are small, transparent graphic images placed in code on a web page that are designed to monitor user activity and collect information about user engagement. We may use web beacons to track the actions of Site users to measure the effectiveness of our communications by determining if an email has been opened or if a link within the email has been clicked.
Information from Other Sources
We may collect or receive information about you from other sources, including third-parties, business partners, our affiliates, or publicly available sources. For example, if you sign in through a third-party social media site or make a purchase through a third-party payment processor, we may collect information like your name, email address, date of birth, gender, location, photos, social media profile information, and your contacts on that site. This allows us to supplement information we collect directly with third-party verified demographic and payment information.
How We Use Your Information
Jeenmata uses the information we collect for the following purposes:
- Provide, maintain, improve and develop our Site, products and services
- Complete transactions, fulfill orders and provide products, services and support to you
- Administer rewards, surveys, sweepstakes, contests or other promotional activities sponsored by us or our partners
- Communicate with you, including by responding to your requests, comments, feedback or questions
- Send you newsletters, offers, promotional materials or advertisements about our products and services
- Perform analytics and improve our products, Site and services based on your usage patterns and characteristics
- Detect, prevent and address technical issues or illegal or fraudulent activities
- Carry out any purpose described to you at the time the information was collected
- Fulfill any other purpose for which you provide the information
- Meet legal requirements and comply with all applicable laws and regulations
- Carry out any other purpose that is compatible with this Privacy Policy
How We Share Your Information
Jeenmata does not sell, rent, or share your personal information with third-parties for their own promotional purposes.
We may share the information we collect in the following circumstances:
- Vendors and Service Providers. To assist us in meeting business operations needs, we may provide access to your information to third-party vendors and service providers that perform services on our behalf, such as to process orders and credit card payments, fulfill orders, assist with analytics, provide marketing assistance and support, host our Site, or assist with legal compliance. These companies are authorized to use your personal information only to perform services for us and are contractually bound to maintain the confidentiality of your information.
- Business Transfers. If we are involved in a merger, acquisition, reorganization, bankruptcy, receivership, sale of assets, or transition of service to another provider, your information may be transferred to the new entity as part of the transaction. We will notify you of any such transfer and the choices you may have regarding your information.
- Legal Requests or Requirements and Protection of Our Company and Others. We may disclose your information if we believe it is reasonably necessary to: (i) comply with legal process or governmental requests; (ii) enforce our Terms of Use, this Privacy Policy, or other contracts with you, including investigation of any potential violation thereof; (iii) detect, prevent or otherwise address illegal or fraudulent activities or security or technical issues; or (iv) protect the rights, property or safety of Jeenmata, our users, employees or others.
- Consent. We may share your information other than as described in this Privacy Policy if we notify you and you consent to the sharing.
- Aggregated Data. Where legally permissible, we may use and share with third-parties data about our users in de-identified or aggregate form for research, advertising, analytics and other purposes.
- Online Postings. User-generated content posted to community forums, chat rooms, blogs, customer reviews, or other online forums on our Site, may be viewable by other users. Exercise caution when sharing personal or other sensitive information online.
- Third-Party Sites and Services. Our Site may contain integrated third-party sites, links to third-party applications, advertisements from third parties, and functionality provided by third parties (such as social media buttons). Third-party privacy practices are not covered by this Privacy Policy, so please review the privacy policies on any third-party sites or services you use before providing them with your information. We are not responsible for the privacy practices, security, or content of any third parties.
International Transfer of Your Information
Jeenmata’s headquarters is in India. Information you provide to us may be stored and processed on servers located in other countries, including those outside of your jurisdiction. We take steps to ensure that the recipients of your personal information provide an adequate level of data protection based on appropriate governing data protection frameworks. By using our Site and providing us with information, you consent to the transfer of your personal information across international borders in accordance with this Privacy Policy.
Security of Your Information
We take reasonable administrative, technical, and physical security measures in an effort to safeguard the information in our custody and control against theft, loss and unauthorized access, use, alteration, or disclosure. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of your information.
Children’s Privacy
Our Site is not directed to or intended for use by children. We do not knowingly solicit or collect personal information from children under the age of 13. If we obtain actual knowledge that we have collected personal information from a child under age 13 without parental consent, we will delete that information. If you believe we may have collected any data from a child under 13, please contact us.
Your Choices and Rights
At Jeenmata, we want to make sure you remain in control of your personal data. You have various choices and rights that are described below:
- You can opt-out of receiving marketing emails from us by following the opt-out or unsubscribe instructions in the email. Please note that if you ask to opt-out of marketing communications, we will honor your request but may still send you transactional and non-marketing communications necessary for regular business operations (such as account verification, technical notifications, updates on your orders, responses to inquiries, etc.).
- You can access, review, correct, update, and delete inaccuracies in certain personal data provided directly by you by contacting us using the information provided below. We will make good faith efforts to make requested changes in our then-active databases as soon as practicable. Note that we may need to retain certain information for recordkeeping and will retain any anonymous, de-identified, or aggregate data that has been rendered unidentifiable.
- You can unsubscribe from our email newsletters or promotional emails by clicking the “unsubscribe” link at the bottom of the communication. However, you cannot opt-out of service-related, transactional, or emails regarding any order you have placed with us (unless you return or cancel the order).
- You have the right to request the deletion of personal data we have collected directly from you. Note that we may be required to retain certain information by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
- You have the right to access, review, and port (transfer) your personal data that we have collected directly from you by contacting us using the information below. We will make good faith efforts to provide you with reasonable access to information we hold about you as required by law. Please note requests may be limited where providing access would be unreasonably burdensome or expensive or detrimental to the rights of others.
- You have the right to lodge a complaint with the applicable supervisory authority if you believe we have violated applicable data protection laws. You also have the right to withdraw consent to our processing of your personal data; however, this will not affect the lawfulness of processing before such withdrawal.
We encourage you to contact us to update or correct your information if it changes or if the personal data we hold about you is inaccurate. We will make good faith efforts to make requested changes in our then-active databases as soon as reasonably practicable. Please note that requests to delete or remove your personal data are subject to our data retention policies and any legal obligations we may have.
If you have any questions about your privacy rights or the information in this Privacy Policy, please contact us using the information below.
Retention of Your Information
We retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you and provide the Services to you.
- Whether there is a legal obligation to which we are subject.
- Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory investigations).
Updates to Our Privacy Policy
We may change and update this Privacy Policy from time to time. We will post any Privacy Policy changes on this page and indicate the effective date of the change at the top of this Policy. We encourage you to review this Privacy Policy each time you access our Site or purchase our products or services to ensure you understand our privacy practices. The date on which this Privacy Policy was last revised is identified at the top. You are responsible for periodically visiting this page to check for updates.
How to Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
Jeenmata Jewelers Private Limited
Attn: Privacy Officer
Jeenmata Tower, Zaveri Bazar Mumbai-400 002.
Email: [email protected]